Conference calls 101

Remember this video?

Having worked in international teams for the most part of my career, I couldn’t have done my job(s) justice without conference calls. While conference calls still cannot substitute good old fashioned face-to-face meetings starting with a handshake, they go a long way. But what happens when they start to make everyone less productive?

10 do’s and don’t’s of conference calls

  1. Time management: Try to respect everyone’s time especially when you’re in different time zones when scheduling calls
  2. Invite only necessary colleagues – identify critical stakeholders on a given project
  3. Send out an agenda prior to the call so everyone knows what to expect and is cognizant of the topics to be covered vis-a-vis the allocated time
  4. Your agenda should have a clear objective and intended outcome
  5. Be aware of your surroundings. We can hear your dog/baby/traffic/colleagues
  6. Speak up. If you tend to muffle or speak fast, learn to enunciate
  7. Stay on topic. If you find yourself or someone else going off on a tangent, agree to take the conversation offline
  8. If it’s a video conference, try to use video. The absence of video could give the impression that you’re not brave enough to face the hard questions
  9. Give a heads up to the call organizer if you need to drop off
  10. Have a follow up plan e.g. an email with meeting notes outlining next steps

Good luck!

What you didn’t know about Event Management

You wear many caps when you are in the event management space. As an Event Manager, you are the ultimate stage master, piecing together a complex, moving puzzle of teams with unique needs, locations and logistics. What “Event Manager” job descriptions won’t necessarily advertise is that you will also be a combination of:-

  • Business Continuity Manager
  • Communication Guru
  • Confidante
  • Executive Right Hand
  • Customers’ Best Friend
  • Content Specialist
  • Sales Support
  • Budget Owner
  • Project Manager
  • Caterer
  • Courier
  • Tour Guide
  • Airport Guide
  • Party Planner
  • Taxi Fare Person
  • Baby[Adult]sitter
  • Sleep, what’s that?

If any of the above are daunting or not something you aspire to do as a bi-product of being a meticulous event manager, you may want to consider another career path. If, on the other hand, you want to challenge your organizational and leadership skills, the sky’s the limit in the life of an event extraordinaire.